Micro & small businesses and organisations

You’ve grown your business but it’s stuck or there are cracks

A woman with shoulder-length hair, wearing a leopard print top, sits at a table with a coffee cup and glass, smiling to her right, with a graphic design background featuring yellow and blue shapes.

You’ve done the hard work and built a successful business (or non-profit)

You’ve got a team and the balance sheet is decent (turning over high six or seven figures) - but there are cracks in the foundations

And you’re worried.

You need to make changes, but you don’t know where to start, let alone have the staff to implement improvements.

But you need to be ready for the next phase.

I know exactly where you are, and now is the perfect time to sort it.

Let’s chat.

Book a free virtual coffee

Any of this resonate?

    • You’ve got staff, roles are loosely defined, and you’re not doing the day-to-day work any more.

    • You have a strong team, but there are 1 or 2 “bad eggs” who cause a few challenges, and this means you are generally the one to sort it.

    • You need to hire another person, but you're unsure exactly where it’s needed.

    • Your staff are telling you they are at capacity, but are they?

    All these niggles have made you realise that there are cracks in the foundation, and they need to be sorted - quickly.

    • The admin and all the back-office stuff that happens. It works, but it is a bit of a mess.

    • Things have been added on along the way, and it’s all cobbled together. 

    • One or two people know how to do everything, and you’re not one of them.  

    • And maybe you even feel a bit of a fraud because it’s not oh-so-slick. The operation doesn’t match the turnover.

    • Complaints have increased, bigger problems are happening, and balls are getting dropped left, right and centre.

    You want to improve it, you’re ready, but this is not your area of expertise, and it doesn’t exist within the business either.

    • Stuck in the daily grind with no time to think. And the to-do list keeps growing.

    • You're tired of figuring it out alone -  it’s exhausting.

    • You need someone who isn’t “inside” the business to share the worries, problems, and ideas with.

    • An impartial person who can see past the “that’s how we do it” and isn’t going to let anything “slip” to the team.

    • You want someone to guide you and help you make the next important decisions.

You know there is a lot of wasted time, sticking plasters that are hanging by a thread, and dare you say it out loud… There are risks in the business.

You are ready to invest and work with a trusted consultant to move your business forward through its next growth phase. And I’m here to help - Let’s chat.

I help your business to grow

I’ve walked the walk and helped countless small businesses overcome the same problems as yours without creating extra headaches.

By working with me, I will identify quick and easy wins and create long-term growth plans to streamline your operations, reduce risk, and make your business stronger and better prepared for growth.

I’ve gained knowledge of strategy and processes, so you don’t have to. I can also implement it with your team or for you.
It’s your call - your business is unique, as are you. You decide what’s best.

I’m down to earth and easy to get along with. I build fast, genuine relationships and get on with all types of people.

You’re staff will probably be apprehensive or even resistant. Maybe you're worried about that particular staff member in the team. Don’t worry, I’ve encountered this many times and work hard to understand the root of their resistance, working through it with them to make the project a success.

Read more about Becky

How I help businesses like yours

It all begins with a conversation.

A no-pressure chat for you to tell me what you are looking to achieve.

And, if we’re the right fit for each other, it always follows the same path:

  1. Fact-finding and understanding the business

  2. Audit

  3. Diagnostics

  4. Strategy

  5. Optional follow-on support, including hands-on implementation (with you)

Packages & Pricing

It depends on the size and complexity of your business. You can find more details in the “how packages are worked out” section.

Audit & Strategy - from £1,500

Follow-on support inc implementation - from £750 per month.

Typically, this is an initial three-month contract, followed by a rolling monthly contract with just 30 days’ notice.

On average, I’ve worked with long-standing retainer clients for 18 months+, bringing valuable changes to their business.

How packages are worked out:

  • 1. The size of your company/organisation

    Micro: Fewer than 10 employees.
    Turnover: Under £2 million. 

    Small: Fewer than 25 employees.
    Turnover: Under £10 million. 

    If your company are larger than the above, please visit the “companies” page.

    2. The type, complexity and number of:

    • Services/products you offer

    • Customers you work with

    • Systems already in use

    3. If there is any Regulatory Compliance within the business

    • Operations

    • Processes

    • Policies

    • Procedures

    • Systems/technology

    • Staff

    • Skill set within the team

  • These are problems you need help solving.

    For example:

    • Find inefficiencies

    • Implement new systems/technology

    • Improve or embed new processes

    • Streamline operations

    • Automation

    • Reach the next income level

    • Save money

    • Work out what role you need to recruit next or how to restructure

    • Organisational or service design

  • 90% of my contracts are virtual and it works really well.

    If in person meetings or site visits are needed it will impact the costs.

    Time, travel and accommodation expenses are factored in/payable. I’m based in South Yorkshire, UK.

Click each of the 4 plus signs for more information

After our initial (free) no-pressure chat, I will quickly provide you with a clear proposal for your consideration.

“Becky is an absolute pleasure to work with. Her many years of experience working with businesses of all sizes across different sectors means she’s perfectly placed to offer strategic advice, act as a sounding board, or even take the lead in implementing changes.”
— Tom Pickering, Managing Director

How the process works


Understanding the business

A fact-finding mission with you (and senior leaders if applicable)

  • How you started/your journey

  • Where you are going (Goals)

  • Your operations

  • Staff

  • Immediate challenges & problems

  • What you think are the deep rooted issues

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Audit

I get stuck into your business and unpick what’s going on by conducting the Audit

  • Meeting with key staff

  • Understanding key processes

  • Reviewing your soft wear

  • Find out what the staff think are the problems

  • Revealing other areas to explore (if needed)

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Diagnostics

Piecing it all together to reveal the real root issues and problems.

The report

A comprehensive report covering

  • Executive summary

  • Top 3 problems

  • Deeper findings

  • Must fix issues & my recommendations

  • The action plan

  • Any relevant appendix or diagrams

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Strategy

Once we know the root issues and the problems we need to solve, then we can rebuild the foundations.

The action plan

  • What you need to do

  • Why and how

  • Short & long term goals

  • How I can help with implementation or on going support (should you want it)

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Optional:
Follow-on support

For those who require more support.

Implementation & ongoing support

-Implementation for you or with your staff*

-Monthly consultancy support

-Monthly coaching/non-executive director support

*I can only quote once I understand what I’m working with (after steps 1-4)

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Who I’ve helped and what we’ve achieved