Business Improvement

"I’ve worked with Becky on two occasions. Both experiences have been very positive. The first meeting was in person and the second via Zoom. Both were very enjoyable and hugely productive. I had loads to work on but didn’t know where to start. We had such a nice chat I came away wondering if we had covered enough. A couple of days later I received a comprehensive business report. Easy to follow with loads of suggestions. I’ve now worked through this and feel that I’m already in a much better position. Still more to do and I’m looking forward to working with Becky again to help me push on. She’s also recommended lots of other businesses which has been invaluable. Real value for money and I would highly recommend her services. Please take some time to check her out"

"We worked with Becky Stevenson when we were expanding our team and introducing clear systems and processes. We needed strong systems and processes and a bigger team to support the current team, grow the business, maintain client satisfaction, improve retention and drive revenue. I would highly recommend Becky on the basis of high standards of professionalism, excellent communication, and high standards of work produced. We are looking forward to working with her for our future projects."

"Becky was brilliant! One of our main goals was to find a new CRM system that worked for our business. Becky methodically went through our current process with us and then researched to find the right one. We have started using our new system, which fits perfectly."

"I had a power hour with Becky and she gave me great ideas on how to make my business run more smoothly and give my clients a better experience. Becky is very knowledgeable. Her approach is methodical and our conversation was packed with helpful information that will improve my business. I thoroughly recommend her!"

"Big thank you to Becky for coming in and delivering a great training to my Business Leaders Lounge Members on the Customer Journey. Becky has a really warm and open style that engaged the group really well.  She ensured that they felt heard as well as providing great insight and knowledge to get them thinking differently about the whole customer experience to support their business growth. I would definitely recommend Becky as a speaker and trainer for your business or clients. Thank you Becky!"

"Big shout out to Becky Stevenson. She has helped me out massively! I feel 'with the times' now... Gone from all my paper diaries/calendars etc to just ONE online calendar. I have a new booking system now in place. My processes are mapped out so I know exactly my clients' journey. All this in just one week! A big weight has been lifted, and feel so much more organised. Can't thank you enough Becky. So happy to have met you."

"I've just attended an amazing workshop lead by Becky. I wasn't sure if, or how, I could apply any of Becky's expertise to my one-woman business. I wasn't sure I was big enough to "need" processes. However, I did know that I probably wasn't being as efficient as possible.  Turns out I was wrong about the processes, and pleasingly, I found out I am being more efficient than I thought! I've left feeling energised and I am able to see gaps where I can make the most of opportunities...without mountains of work! I mostly need to be more consistent across my workflows and make a few changes to my processes. Thank you so much Becky, not only for inspiring me, but also for giving me the tools I need to plot out exactly how I can be more effective."

"I can highly recommend Becky. She has helped me be more organised and actually create plans. She guides you through the process of getting all of your thoughts out of your head... She offers training for staff and I have had first-hand experience of her training, my staff. She put everyone at ease and inspired staff to make changes. That's the thing with Becky, even when she isn't working for you, she never stops being a support.  I highly recommend her services. Thank you Becky for being a continuous support"

"I did some work with Becky as I wanted a fresh perspective on my business to help me critically assess my business processes to help me progress to the next phase in my business growth. Becky spent half a day with me to look at how things are done now and where I want to get to and she gave me some great ideas. It was a really thought-provoking and interactive session followed up with a great report detailing the actions we discussed, she also followed up with me to make sure I was on track. I would highly recommend Becky to help you review your business and support you in taking things to the next level - she will undoubtedly help you come up with things you haven't thought of!"

"I wanted to up my game and map out my customer journey so I could be more intentional about how I could create the best derive for them. It’s really important to me that my clients have a feeling of being looked after and valued after they’ve worked with me. Becky has made such a difference to the way I do so many areas of my business from creating beautiful proposals to how I can bring the “wow” factor to people who work with me! Thanks so much, Becky"

Becky Stevenson gave a wonderful presentation on the "customer journey" in my membership - the Artist Entrepreneur Club. The presentation was really useful to have a clearer view of what it meant to understand how our clients go from learning about a business to buying. Becky also took the time to answer all questions from members and myself in order to understand how our clients interact when discovering our business. Becky was also wonderful to collaborate with in order to prepare this presentation! I very much recommend collaborating with Becky!

"I met Becky at a networking event and knew then she was the woman to get me on the right track to planning out how I was going to systemise my business. She really knows her stuff and breaks it down into nice manageable tasks. She really understands your business. I would recommend working with her if you need to put systems into your business so you can start to get your time back"